Compliance

Your concern is our concern…

For 60 years, Upstate Cerebral Palsy has been at the forefront of excellence of service to people with disabilities.  As a winner of the 2004 Governor’s Award for Excellence, Upstate Cerebral Palsy is committed to maintaining the highest possible standards.

To ensure that we are always operating at the highest possible level, Upstate Cerebral Palsy has a code of employee and volunteer conduct and compliance guidelines. In addition, a reporting system has been put in place to address any concerns. Upstate Cerebral Palsy is also subject to all local, state and federal regulations.

We want to know if you have a concern about Upstate Cerebral Palsy regarding:

• Conduct of an employee
• Billing practices
• Regulatory/law related concerns
• Possible fraud
• Improper procedures
• Breach in confidentiality of personal health information
• Possible criminal acts
• Ethical concerns or actions of staff, volunteers or contractors

How do I make a report?

The Corporate Compliance Officer is responsible for investigating these complaints. All suspected violations will be thoroughly investigated based on information received.  

Contacting the Corporate Compliance Hotline is easy:

Call the hotline at (315) 724-6907 ext. 7006

Available 24 hours a day, 7 days a week

ALL CALLS WILL BE TREATED CONFIDENTIALLY

You may also contact the Corporate Compliance Office directly at (315) 724-6907 ext. 2463.

Upstate Cerebral Palsy
1020 Mary Street
Utica, NY 13501